Processes

Infotech Software Services FZE is a Dubai based software development, web services, and business process outsourcing company. We offer range of IT services to help businesses worldwide meet with their goals and ambitions.

Software Company

Vision

Our vision is to provide quality services and solutions to our clients globally, and help them go beyond their business. This vision lies at the beneath of our services and offerings. Everyday, we live our vision like a reality, and our entire team believes in it.

 

Our transparent and streamlined business processes are the key differentiators for us in the market. Being an ISO-certified company, we maintained clean and clear processes at every level of our functioning. Our streamlined processes enable us deliver accurate products and services in shortest possible time.

The key differentiators:

Our processes differentiate us from the competition. In our every activity, whether internal or external, we maintained stable and transparent approach. Be it our pre-sales activity or regular customer interaction, or be it our design process or testing activity, we have set higher standards to carry out them. This reflects our professionalism and customer commitment.

The actual roadmap:

It is very interesting to see how exactly we carry out our routine, yet critical, activities. This will enable our customers to really understand Infotech Software Services FZE as a company with higher delivery standards.

  • The process begins with choosing right customers. While choosing customers, we maintain strict and stable process that enables us to understand the market positioning our customers. This is very much important to understand our customers’ business requirements and objectives. A detailed report on this development is prepared by the concern department, and is presented to the management team. The final decision lies with the management team.
  • We have streamlined our every pre-sales activity that enables smooth and transparent communication between us and customers. Pre-sales activities have been supported by through market analysis and customer requirement. During this process, we ensure that the constant communication takes place between our employees and customers. We make sure that we stay connected to our customers at every point of time.
  • It is very essential for any company to keep its customers in the loop and updated on every single development that takes place on latter’s assignment. From database design to coding and testing to beta deployment, we make sure that our customers are well connected with us. This ensures that we are delivering the accurate product in the shortest possible time. And most importantly, it helps us building customer trust in our services and offerings. Internally also, we make sure that everything is tested and is working according to the customer’s requirements. Our team leaders and management team keep a close watch on every single development. First, we test it internally, and then take it to the customers for their feedback.
  • While designing and testing our products we make use of industry tools and techniques. This enables us to deliver contemporary and modern products and services to the customers. This also ensures that our customers get ideal products that is properly tested and checked for efficient and effective use.
  • From start to finish, every process is properly tested and implemented at Infotech Software Services FZE. And most importantly, all processes remain same and stable even if employees leave their job. These processes are not employee dependent. We have set our own standards that enable us to perform even in critical situations.

The main highlights of all these processes are:

  • Efficient and constant interaction
  • Effective internal testing process
  • Proper documentation
  • Use of modern tools and techniques
  • Accurate and quick delivery, and
  • Stable and set execution
Software Dubai

Mission

Our mission is to help our customers overcome information technology challenges and achieve business goals. We are on a mission to help these organizations overcome such challenges and choose right solution to meet their business goals.